:: FAQ ::

Is your site secure?
Yes. Our domain is secure with GoDaddy and our shopping cart is secure through VeriSign.

Is there an order minimum?
Yes. There is a 25 card minimum for all cards.

Can I order fewer Information Cards than Save the Dates?
Yes. However, there is a 25 card minimum for all cards, except rounded corner cards, which have a 50 card minimum.

Can I order the Information Cards without the Save the Dates?
Yes. However, there is a 25 card minimum for all cards, except rounded corner cards, which have a 50 card minimum.

Do I get a proof before my order is printed?
Yes. You will receive a digital proof of your order through e-mail. Any changes can be made at that time, and a revised proof will be sent. Once you approve the proof, it is final and goes into print production. We encourage you to carefully check the proof for any mistakes, as we are not responsible for any errors once the proof is approved. We no longer provide physical proofs.

Can you send me a sample?
Yes. Please visit our samples page.

Do the cards come with envelopes?
Yes. All card orders, excluding information cards, include envelopes.

Do the magnets come with envelopes?
No. But you can add envelopes to your shopping cart.

What kind of paper are the envelopes made of?
Envelopes are 24 Lb white wove envelopes with either triangle or square flaps.

What kind of paper are the cards printed on?
-The Photo Card style is professionally printed on the highest quality of photographic paper. It is single sided and in full color with a matte or glossy finish. Logo appears on back of card.
-The Standard Panel Card style is press-printed on 12 pt cardstock with a semi gloss coat.
-The Premium Panel Card style is press-printed on 12 pt cardstock with a UV coat.
-The Trifold style is also press-printed on 12 pt cardstock with a semi gloss coat. -Special Order.
-The Rounded Corner Panel Card style is press-printed on 14 pt cardstock with a UV coat. - Special Order.

Please note: There may be a slight color difference between items that are printed in a different manner (press printing vs photo printing) and or on different finishes (semi gloss, matte, glossy and semi gloss). Although the same ink is applied, different papers or printing processes will appear differently. We will do our best to ensure your satisfaction, but cannot guarantee coloring.

How long does it take to get my order?
Once we have received your photo and text, you will receive a digital proof within 1 business day. Upon your approval of the proof, your order will go into print production. Printing times vary on the product you order. Please visit our pricing page which lists the printing and shipping times for each item. We will do our best to minimize the time and will always give you an expected date of completion.

Can I order the envelopes early?
Yes. You can pre-ship your envelopes and receive them early with your paid order. There is a $6.00 charge to cover shipping.

Can you expedite my order?
Yes, however additional charges apply. Please contact us for a quote.

What kind of photo should I use?
You can use either a digital or physical photo. If you have a color photo but want the announcement photo to be black and white or sepia, we can convert it for you, along with making any other adjustments, such as cropping. Please visit our photo tips page to make sure you get the best quality photo announcement. For more photo tips, please visit our photo tip page.

Should I alter the photo first before sending it to you?
No. We will make any necessary adjustments to the photo to make it look its very best. Please visit our photo tips page to make sure you get the best quality photo announcement. For more photo tips, please visit our photo tip page.

How do I send my photo?
-If you have a digital photo, email it to info@shesaidyesannouncements.com.
-If you have a physical photo, and do not have a scanner, you can mail it to us. Email us for our mailing address. We will return your photo with your order.

Do I supply the information for the Information Cards?
Yes. You will need to submit the information via email.

Can She Said Yes Announcements obtain the text for the Information Cards?
Yes. However, there is a flat rate fee of $20.00. Please note that you will still have to supply certain text, such as hotel accommodation information.

Can I mix and match layouts, text, colors, and pictures?
Yes. If you like the font on one card, but the design on another we can accommodate that as well as many other requests. All designs can be altered to match the colors and theme of your special event. Please note any special requests under Special Instructions. Unlike other sites, there are no additional fees or hidden charges to make your announcement perfect for you!

Can you do a custom design to match my wedding theme?
Yes. Email us your ideas.

Can I get my order in another language besides English?
Yes, however you must provide us with all the text in the language of your choice. As we are unable to proof the text, we can not be held responsible for any errors.

Do you ship outside the U.S.?
Yes, but only to Canada. Extra Shipping applies.

What payment methods do you accept?
We accept money orders, personal checks, and all major credit cards through PayPal (Visa, Mastercard, American Express, Discover and PayPal funds). A Paypal account is not needed - simply click on the link that reads"If you do not currently have a PayPal account, click here."

What is your cancellation policy?
You may cancel at any time. However, cancellation charges may apply. If the order has not been started, there is no cancellation charge. If the order has begun and a proof has been created, there is a cancellation charge of 25% of the original order total. If the proof has been approved and is in the printing stage, you will be held responsible for the total order cost.

What is your return policy?
If you are unhappy with your order, you may return the order in it's entirety, for a full refund, minus shipping.

My question still is not answered.
Send us an e-mail at info@shesaidyesannouncements.com